平台杠杆驱动下数字平台企业智能化能力构建 ——基于数字资源编排视角的案例研究

Intelligent Capability Construction in Digital Platform Enterprises: A Case Study from the Perspective of Digital Resource Orchestration under Platform Leverage

摘要:

人工智能技术的快速发展，智能化转型逐渐成为企业高质量发展的新方向。本文以小米科技有限责任公司为研究对象，以价值共创理论为元分析框架，以数字资源编排理论为研究切入点，通过构建“平台杠杆-数字资源编排-智能化能力”的分析框架，探讨数字平台企业如何通过数字资源编排构建智能化能力从而实现智能化转型。研究发现：第一，平台杠杆驱动数字资源编排具有阶段性特征。数字平台企业依托连接、互动、重组三类平台杠杆推动数字资源依次经历结构化、能力化和杠杆化三阶段编排。连接杠杆通过网络效应实现数字资源结构化；互动杠杆通过协同效应实现数字资源能力化；重组杠杆通过联合效应实现数字资源杠杆化。第二，数字资源在各阶段的编排行为体现为企业智能化能力的逐步建构与递进演进。在数字资源结构化阶段，企业对资源的整合重构展现出企业转型应具备智能化组合能力；在数字资源能力化阶段，企业对资源的转化培育展现出企业转型应具备智能化感知能力；在数字资源杠杆化阶段，企业对资源的调用展现出企业转型应具备智能化决策能力。本文从过程视角揭示了对数字平台企业智能化能力形成机制的理解，为后发企业推进智能化转型升级提供启发与参考。

Abstract:

In the context of the accelerated integration of artificial intelligence and digital technologies,digital platform enterprises are becoming core carriers of industrial intelligent transformation.Xiaomi Corporation was selected as the research subject,and an analytical framework of"platform leverage-digital resource orchestration-intelligent capability"was constructed to examine how intelligent capabilities are built through digital resource orchestration.Data were collected and analyzed to investigate the orchestration process.The study finds that platform leverage drives digital resource orchestration in a staged manner.Three types of platform leverage-connection,interaction,and recombination-promote digital resources through three sequential orchestration stages:structuring, capability formation, and leveraging.Connection leverage structures digital resources through network effects;interaction leverage forms capabilities through collaborative effects;recombination leverage leverages resources through integrative effects.Digital resource orchestration at each stage reflects the progressive construction of intelligent capabilities.In the structuring stage, resource integration and restructuring demonstrate intelligent combination capability;in the capability formation stage,resource transformation and cultivation demonstrate intelligent sensing capability;in the leveraging stage,resource mobilization demonstrates intelligent decision-making capability.Mechanisms underlying the formation of intelligent capability within digital platform enterprises are uncovered,the application of resource orchestration theory is extended,and references are provided for latecomer enterprises pursuing intelligent transformation and upgrading.